HOTEL POLICIES

Resort Fee:

Resort Fee is 11% of room revenue and taxable at 12.65%

Deposit & Cancellation Policies:

Winter

A two–night deposit is required upon booking; remainder is charged 21 days prior to arrival. For all reservations cancelled within 21 days of arrival, 100% room & tax is forfeited.

Summer/Fall

A two–night deposit is required upon booking; remainder is charged 14 days prior to arrival. For all reservations cancelled within 14 days of arrival, 100% room & tax is forfeited. A full refund is provided if the reservation is cancelled prior to the final payment due date. The deposit is retained by the Resort if a reservation is cancelled after the final payment due date. The credit card on file will be charged for final payment, unless otherwise specified.

Restricted Dates

In the winter, 45 day cancellation policies apply December 22, 2018 – January 3, 2019. The Resort is not responsible for travel complications, illness, injury, weather, ski conditions, early departures or any similar items beyond its control. Please consider travel insurance when making your travel plans.

Traveler’s Insurance:

Madeline Hotel & Residences, Auberge Resorts Collection encourages guests to consider Travel Insurance for your vacation package.

Pet Policy & Fees:

We are a dog-friendly hotel. The Pet Fee is $50 per stay for up to two dogs. During your stay we can help you arrange for dog walking services or recommend dog-friendly hiking trails.

Additional Information:

Room rates do not include daily 12.65% local taxes, and $35 daily valet parking fee.

Check–in time: 4:00pm Check–out time: 11:00am

Contact Information:

Madeline Hotel
568 Mountain Village Boulevard
Telluride, CO 81435